Privacy Policy

Last updated: 24 July 2026

Amrutha Foodex ("we", "us", "our") respects your privacy. This policy explains what information we collect when you order from us or use our website amruthafoodex.manasanta.in, and how we use and protect it.

1. Information We Collect

Contact & order details: your name, phone number, delivery address and the items you order.
Payment information: when you pay online, payment is handled by our payment gateway partner, Razorpay. We receive confirmation of payment but do not collect or store your card, UPI PIN or bank account details.
Communications: messages you send us by phone, WhatsApp or email.

2. How We Use Your Information

To take, prepare, confirm and deliver your orders.
To contact you about your order or respond to your enquiries.
To process payments and issue refunds where applicable.
To improve our food, service and customer experience.
To comply with legal and tax obligations.

3. Sharing of Information

We do not sell or rent your personal information. We share it only where necessary:

With our payment gateway (Razorpay) to process online payments securely.
With delivery staff to fulfil your order.
Where required by law or a valid legal request.

4. Payment Security

Online payments are processed over Razorpay's PCI-DSS compliant, encrypted gateway. Your sensitive payment credentials are entered directly on the secure payment page and are never seen or stored by us.

5. Data Retention

We keep order and contact records only as long as needed to serve you and to meet legal, accounting and tax requirements, after which they are deleted or anonymised.

6. Cookies

This is a simple informational website. If any cookies are used, they are only for basic functionality and analytics, and contain no sensitive personal data.

7. Your Rights

You may contact us to ask what information we hold about you, to correct it, or to request its deletion, subject to any legal record-keeping requirements.

8. Contact Us

For any privacy questions or requests, contact us at +91 99663 03781 or amruthafoodextanuku@gmail.com, or write to: Amrutha Foodex, Opposite Karnataka Bank, Velpur Road, Tanuku – 534211, Andhra Pradesh, India.